Privacy Policy
Last updated: January 13, 2026
1. Introduction
Baytik ("we," "our," or "the Platform") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information.
2. Information We Collect
For Brokers/Hosts:
- Account information (name, email, password)
- Business information (business name, WhatsApp number)
- Property information and photos
- Booking and availability data
For Guests:
- Name and contact information (phone number)
- Booking request details
- Communication with hosts
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the booking management service
- Process booking requests and facilitate communication
- Send service-related notifications
- Improve our Platform and user experience
- Ensure security and prevent fraud
4. Information Sharing
We share information only in the following circumstances:
- Broker-Guest Communication: Guest contact information is shared with brokers to facilitate booking coordination
- Service Providers: With trusted third parties who assist in operating our Platform (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. Broker accounts and associated data are retained until account deletion is requested.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent where applicable
8. Cookies and Tracking
We use essential cookies to maintain your session and provide our services. We may use analytics to understand how our Platform is used and improve our services.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify users of any significant changes through the Platform or via email.
10. Contact Us
For questions about this privacy policy or your personal data, please contact us through the Platform.